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Inquiry
Contact
Tell us about your space and scale, and we’ll get in touch.
Contact
Request a consultation
Tell us about your space and scale and we’ll review and get back to you. You can also request catalogs, specifications and procurement documents.
- Phone
- +82-2-881-5544
- nayj797912@gmail.com
- Fax
- +82-2-6442-2174
- Hours
- Weekdays 09:00 – 18:00 (KST)
FAQ
FAQ
What is required for installation?
A standard power outlet (220V) and Wi-Fi are required. Depending on the site, a separate network connection may be needed; we confirm this during the site survey.
How long from order to installation?
Units are made to order and can be installed about two weeks after ordering. Custom colors, specs or large orders may take longer.
How do filter replacement and care service work?
Care specialists visit regularly for inspection, software updates, cleaning and replacement of filters and phytoncide cartridges. Dust filters are replaced every three months as standard.
Does the unit stop if the network goes down?
No. Core functions such as the air shower and purification run on the device itself. Only remote monitoring pauses while offline; data resumes once the connection is restored.
Can I manage units at multiple sites at once?
Yes. The management platform shows air quality and device status for every site on one screen, and lets you set operating modes and schedules in bulk.
What are the warranty and after-sales policies?
Within one year of purchase, after-sales service such as part replacement is free of charge. After that, scheduled inspection and consumable replacement are available through our paid care service.